Optimizing IT Infrastructure for Rapid Growth

Situation - Disparate hardware and software from multiple acquisitions, Need to ensure interoperability and reduce support costs:

A large national retailer enjoyed rapid growth over several years. As a result of the expansion they acquired hardware and software from multiple sources creating an infrastructure of disparate technologies. However, the service and maintenance staff had not been scaled up in skills or number for all the additional IT equipment. As a result, the business found themselves dependent on their vendors for things like asset inventory and maintenance coverage strategy.

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Electronics Retailer Needs To Learn About It’s Customers And Provide Customer Loyalty Functions At Cash Register

Situation - Shifting from price competition to customer loyalty transforms a major electronics retailer:

A major electronics retailer desired to shift from being the lowest priced competitor to developing customer loyalty yet  possessed little or no information about the customers purchasing goods at its stores.  The company required new customer information database and customer loyalty functionality deployed on its existing retail technology infrastructure at hundreds of store locations.

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Internet Retailer Requires Rapid Expansion

Situation - Need for Expansion of IT Infrastructure to Accommodate Growth:

A Fortune 500 internet retailer needed to expand the geographical footprint of their infrastructure to meet the rapidly expanding demands of their technology platforms.

The company required a technology footprint that was diverse from their current locations but accessible to telecommunication resources.

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